SHIPPING POLICY

GAVEMUKI aims to provide a convenient and reliable delivery experience for customers purchasing household goods, kitchen accessories, home organization products, and everyday essentials.

Order Processing

Orders are generally processed within 1–3 business days after successful payment confirmation.

Processing includes order verification, product preparation, quality checks, and packaging. Business days exclude weekends and public holidays.

During promotional periods, seasonal demand, or unexpected fulfillment disruptions, processing may require additional time.

Estimated Delivery

After dispatch, estimated delivery generally takes 5–15 business days, depending on the destination, shipping carrier, and selected shipping method.

These delivery estimates are not guaranteed. Actual delivery times may be affected by customs procedures, public holidays, transportation delays, severe weather, or circumstances beyond our reasonable control.

Shipping Charges and Tracking

Applicable shipping charges are displayed at checkout before payment is completed.

Once an order has been dispatched, tracking information will be provided by email when available. Tracking updates may take up to 48 hours to appear in the carrier's system.

International Orders

International shipments may be subject to customs duties, import taxes, or other charges imposed by local authorities. Unless otherwise stated at checkout, these charges are the responsibility of the recipient.

Customers are responsible for providing complete and accurate delivery information. Incorrect addresses may result in delays, failed deliveries, or additional shipping expenses.

Shipping Assistance

If an order is delayed, damaged, or appears lost, customers should contact support@gavemuki.com with their order number and relevant tracking details.

Our support team will review the situation and coordinate with the shipping provider to help determine an appropriate resolution.

Customer Support: support@gavemuki.com